Frequently Asked Questions

For answers to your questions, select from the topics below. Didn't find an answer? Ask us! 

110 State Street Garage

  • Q.
    I’m an OSC employee and want to park in the 110 Garage. How does it work?
    A.

    Only OSC employees are eligible to park in the 110 State Street Garage. In your EPP, all employees should see a 110 State Street Garage (OSC only) option. OGS will manage permitting in the same fashion as all other lots.

  • Q.
    I’m not an OSC employee but want to park in the 110 Garage. How does it work?
    A.

    Only OSC employees are eligible to park in the 110 State Street Garage. While all employees may see 110 State Garage as an option in the preferred lot list, only OSC employees will be contacted for permitting

  • Q.
    I’m a 110 carpooler or I want to be in a carpool for 110 State Street.
    A.

    Please contact OSC parking management directly for assistance. Please note that only OSC employees may compete for 110 carpool permits.

Carpools

  • Q.
    What are the parking fees for each lot?
    A.

    Parking fees are assigned based on the type of lot and are collected via payroll deduction. Please click here for specific rate information.

  • Q.
    Does OGS have any carpool programs available?
    A.

    Yes, please click on this link for more information.

  • Q.
    How many people do I need to have in a carpool?
    A.

    A minimum of two people are required for a carpool. Carpools cannot exceed four members.

  • Q.
    What is the carpool rate?
    A.

    The rate for the carpool program is the prevailing lot rate, found here, (covered, surface, etc.) divided by the number of carpoolers. 

  • Q.
    What if my carpooler is sick or on vacation, am I allowed to drive myself?
    A.

    Yes, but there are limits. Each carpool is assigned 20 misses per car pooler based on one calendar year. For example, a carpool of 3 members will have 60 misses for their car pool. Every time any member of the carpool is not present, a ‘miss’ is recorded. Outside the ‘miss’ process, OGS also offers vouchers for those who need to drive alone on certain days and will accommodate carpoolers who are going on long term leave if OGS is notified properly in advance.

  • Q.
    How do I get a carpool permit?
    A.

    Simply fill out the ‘New Carpool Form’ on the OGS Parking website and OGS will assist with the rest. It’s a similar process to an individual permit but OGS will only use the Carpool Leader Parking service date to determine service.

  • Q.
    As an hourly worker, am I eligible for OGS Parking ?
    A.

    YES.  If you work in one of the Downtown Buildings listed under work location in the EPP, you are eligible for parking based on your based on your parking service date.

  • Q.
    I’m a 110 carpooler or I want to be in a carpool for 110 State Street.
    A.

    Please contact OSC parking management directly for assistance. Please note that only OSC employees may compete for 110 carpool permits.

  • Q.
    How do I apply for a new carpool?
    A.

    It’s easy! If you are the carpool leader, fill out the New Carpool Permit Application. In order to complete this form you will need to know your NYS Employee ID. You will also need the following information for your carpool members:  name , NYS Employee ID, phone number, and email address. Once we receive this information, OGS will contact the carpool leader to give instructions on the final steps for the new carpool application process. For more information please go here.

Employee Parking Profile (EPP)

  • Q.
    How does the parking system work?
    A.

    The OGS employee parking system is centrally managed through an online tool called the employee parking profile (EPP) which is used to record employee preferences. On announced dates, OGS will generate call rosters in lots where permits are available and extend permit offers to employees with the first employee offers being issued to those with the most accumulated State service.

  • Q.
    I don’t have an N-Number or NYS EmpID, how do I complete my profile?
    A.

    If you work for HRI, HTFC, ESDC, NHT, HRVG or EFC, your agency has a separate portal for you to enter and complete the Employee Parking Profile. The link for this profile is: https://online.ogs.ny.gov/EmployeeParkingProfilealt/. You are  in no way disadvantaged by not having an N-number and will compete equally with all other State employees. If you’re having trouble accessing the profile, please contact your Agency Parking Coordinator who should be able to offer additional guidance.

  • Q.
    How do I access and verify my employee parking profile?
    A.

    It’s easy! 
    Click on the “Access My Employee Parking Profile” button to the right of this screen and you will be prompted through the system. Have your NYS Employee ID number (found on your paystub), driver’s license number and license plate numbers ready before you begin.

    Once in, you may update your preferred lot choice, edit license plates associated with your permit, authorize payroll deductions, and update contact information.

  • Q.
    How do I know if I have enough time in state service to be eligible for my preferred lot?
    A.

     You will not know the amount of time in state service you will need to be eligible for your preferred lot until OGS posts the Status Report which will list projected minimum service dates needed to secure a permit in each lot. Each time the Status Report is updated, employees may update their lot preference to pursue the parking they want as many times as they like.

    It is important to note that  projected parking service dates will change often as applicants update their EPP parking preferences. OGS will update the Status Report on an announced schedule and employees are encouraged to check back frequently and change their parking preference as appropriate. If you are an employees who prioritizes getting any parking over a specific lot, OGS strongly encourages you to select a lot that you have more than enough service to acquire a permit in. The riskier the selection, the less likely an employee is to obtain a permit.

  • Q.
    Can I request a change to my parking assignment ?
    A.

    Yes, using their Employee Parking Profile employees can change their preference at any time, however changes may not be reflected for up to two business days.

  • Q.
    How do I apply for a new or different parking spot?
    A.

    Through the Employee Parking Profile, all downtown employees have an opportunity to compete for the parking of their choice.

  • Q.
    What are the parking fees for each lot?
    A.

    Parking fees are assigned based on the type of lot and are collected via payroll deduction. Please click here for specific rate information.

  • Q.
    How does payroll deduction work?
    A.

    All patrons are required to use payroll deduction to remit payment for parking fees. Payroll deduction is included in your EPP including terms and conditions. No additional paper work is required as long as you can access and complete your EPP. 

  • Q.
    I have a motorcycle, how do I park?
    A.

    You can use your employee parking profile (EPP) to indicate that you would like to permit your motorcycle as one of your approved vehicles. Simply log on to your EPP and input your motorcycle license plate where prompted. Please note motorcycle-only permits are no longer available.

  • Q.
    How do I get into the system?
    A.

    All employees working in a downtown Albany building can complete an Employee Parking Profile (EPP) by going to the OGS website.  A NYSEmplID is required to complete the EPP. Contact your agency human resources representative to expedite receiving your NYSEmpID.

  • Q.
    As an hourly worker, am I eligible for OGS Parking ?
    A.

    YES.  If you work in one of the Downtown Buildings listed under work location in the EPP, you are eligible for parking based on your based on your parking service date.

  • Q.
    I’m a new parker, how do I get into the system?
    A.

    All employees working in Downtown Albany Buildings can complete an employee parking profile (EPP) by going to the OGS website regardless of your previous parking status.  A NYSEmplID is required to complete the EPP.

  • Q.
    I don’t have access to a computer, what should I do?
    A.

    A paper employee parking profile (EPP) is available here. Once completed, employees should forward the Employee Parking Profile Paper Proxy form to their agency parking coordinator who will forward to OGS. Please note that completion of this form authorizes OGS Parking to change your preference in the future when you tell us which means you should only need to complete the paper form once. In addition, also important to note that completion of the paper form does not authorize payroll deduction. Once a permit is issued, the employee will still be required to complete the Payroll Authorization/Cancellation for Parking Request Form.

  • Q.
    What is my Parking Service Date?
    A.

    In order to apply a single standard for permitting across all agencies downtown, the parking service date was created in conjunction with Civil Service. This date reflects the first day a State employee was added to the payroll. The only instance in which an employee’s parking service date will differ from his or her original hire date is to account for separations from State service of more than one year. All approved leaves are included as well as all hourly, provisional, and time served under voluntary work reduction status. For further detail, please visit our website or ask for clarification through your agency HR office.

  • Q.
    I don’t want to be payroll deducted.
    A.

    The only method State employees have to remit payment to OGS for parking fees is through payroll deduction which is a feature in the EPP.

  • Q.
    What are the boundaries of downtown Albany?
    A.

    The boundaries are defined by the following work locations. If your work location is listed, it is considered within the downtown Albany geographic parking boundaries.

    Downtown Albany Work Locations
    110 State Street
    146 State Street

    40 Steuben Street

    55 Elk Street

    625 Broadway

    90 State Street

    Agency Building 1

    Agency Building 2

    Agency Building 3

    Agency Building 3

    Agency Building 4

    Alfred E. Smith SOB 

    Capitol

    Concourse

    Corning Tower

    Court of Appeals

    Cultural Education Center

    Education Building

    Executive Mansion

    Hampton Plaza

    Health Labs

    Legislative Office Building

    One Commerce Plaza

    P1 Level - Empire State Plaza

    P2 Level - Empire Stat Plaza

    Riverfront Pump Station

    Robert Abrams Building for Law and Justice

    Steam Plant

    Swan Street Building

    Ten Eyck SOB

    The Egg

     

  • Q.
    How do I cancel my permit and payroll deduction?
    A.

    Please use the Payroll Authorization/Cancellation for Parking Request Form to initiate the cancellation process.

  • Q.
    What if my agency or other information is wrong in my profile?
    A.

    If the information in your profile is incorrect or is outdated, please notify OGS Parking via email at parking.management@ogs.ny.gov. Depending on the nature of the problem, we may be able to update your information quickly.

  • Q.
    I’m an OSC employee and want to park in the 110 Garage. How does it work?
    A.

    Only OSC employees are eligible to park in the 110 State Street Garage. In your EPP, all employees should see a 110 State Street Garage (OSC only) option. OGS will manage permitting in the same fashion as all other lots.

  • Q.
    Does selection of a different lot as my preference cancel my current permit?
    A.

    No and please note that OGS envisions offering new parking opportunities regularly. There are no limits on the number of the times an employee may obtain a different permit nor the number of times they change their preference in their EPP.

  • Q.
    Once I get a permit in this new system, how many more times can I change lots?
    A.

    There is no limit on how many times you can change your preference on your Employee Parking Profile or how many times you can accept a permit award based on your selection.

  • Q.
    Why did the Status Report change?
    A.

    The Status Report (SR) reports the estimated parking service date required to obtain a permit in a given lot based on the Employee Parking Profiles completed at the time the Status Report is created. It will change frequently as employee preferences change. We urge patrons to visit and re-visit the Status Report when OGS announces that permits are available.

  • Q.
    I got into my employee parking profile but don’t see a parking service date listed. What do I do?
    A.

    It’s possible that our overnight process hasn’t updated your profile yet. Please wait 72 hours after completing your profile. If you’re Parking Service Date still doesn’t appear, please email parking.management@ogs.ny.gov for further assistance.

  • Q.
    What does the word ‘BASE’ or letters ‘BS’ mean that I see next to my parking preference?
    A.

    ‘BASE’ or the letters “BS” are simply intended to distinguish individual permits from carpool permits. If the employee’s intent is to choose a standard, individual permit in a given parking facility (Ex. East Garage would appear as ‘EPGBS’), then he or she has successfully completed the process by making this selection and there is no cause for additional action.

    Please also note the email you receive confirming completion of the Employee Parking Profile may also include the phrase ‘BASE’ or acronym ‘BS’.

For agency parking coordinators

  • Q.
    How does the parking system work?
    A.

    The OGS employee parking system is centrally managed through an online tool called the employee parking profile (EPP) which is used to record employee preferences. On announced dates, OGS will generate call rosters in lots where permits are available and extend permit offers to employees with the first employee offers being issued to those with the most accumulated State service.

  • Q.
    I don’t have an N-Number or NYS EmpID, how do I complete my profile?
    A.

    If you work for HRI, HTFC, ESDC, NHT, HRVG or EFC, your agency has a separate portal for you to enter and complete the Employee Parking Profile. The link for this profile is: https://online.ogs.ny.gov/EmployeeParkingProfilealt/. You are  in no way disadvantaged by not having an N-number and will compete equally with all other State employees. If you’re having trouble accessing the profile, please contact your Agency Parking Coordinator who should be able to offer additional guidance.

  • Q.
    How do I know if I have enough time in state service to be eligible for my preferred lot?
    A.

     You will not know the amount of time in state service you will need to be eligible for your preferred lot until OGS posts the Status Report which will list projected minimum service dates needed to secure a permit in each lot. Each time the Status Report is updated, employees may update their lot preference to pursue the parking they want as many times as they like.

    It is important to note that  projected parking service dates will change often as applicants update their EPP parking preferences. OGS will update the Status Report on an announced schedule and employees are encouraged to check back frequently and change their parking preference as appropriate. If you are an employees who prioritizes getting any parking over a specific lot, OGS strongly encourages you to select a lot that you have more than enough service to acquire a permit in. The riskier the selection, the less likely an employee is to obtain a permit.

  • Q.
    What are the parking fees for each lot?
    A.

    Parking fees are assigned based on the type of lot and are collected via payroll deduction. Please click here for specific rate information.

  • Q.
    As a Contract Employee, am I eligible for OGS Parking ?
    A.

    Contract employees cannot compete with state employees for OGS Parking. A non state employee parking policy was developed in conjunction with relaunch. Please call Parking Management at 474-8118 for further assistance.

  • Q.
    My agency has contractors/consultants, what can I offer them?
    A.

    Contractors/consultants cannot compete with State employees and cannot be issued permits through agency setaside. A comprehensive non-State employee policy is in place. Please call OGS at 474-8118 for further assistance.

  • Q.
    What is my role in medical parking?
    A.

    As an agency parking coordinator, you will be asked to verify the completeness of applications submitted for medical parking and to inform applicant’s supervisors that an application has been filed. You will also be responsible for submitting the completed package to OGS Parking. However, agency coordinators will not be asked to make judgments of any kind regarding the appropriateness of the requested accommodation.

  • Q.
    I have employees who do not have access to a computer.
    A.

    A paper EPP is available here. Once completed, employees should forward the Employee Parking Profile Paper Proxy form to their agency parking coordinator who will forward to OGS. Please note that completion of this form authorizes OGS Parking to change your preference in the future when you tell us this means the employee should only need to complete the paper form once. In addition, also important to note that completion of the paper form does not authorize payroll deduction. Once a permit is issued, the employee will still be required to complete the Payroll Authorization/Cancellation for Parking Request Form.

  • Q.
    I don’t have access to a computer, what should I do?
    A.

    A paper employee parking profile (EPP) is available here. Once completed, employees should forward the Employee Parking Profile Paper Proxy form to their agency parking coordinator who will forward to OGS. Please note that completion of this form authorizes OGS Parking to change your preference in the future when you tell us which means you should only need to complete the paper form once. In addition, also important to note that completion of the paper form does not authorize payroll deduction. Once a permit is issued, the employee will still be required to complete the Payroll Authorization/Cancellation for Parking Request Form.

  • Q.
    I was on leave (maternity, military, etc.)/returning from probation, how can I get parking?
    A.

    All employees going on approved maternity and military leave are guaranteed the parking they have obtained when they return as long as leave does not result in separation. In addition, employees returning to agencies during their probationary period are also guaranteed the parking they were issued at the time of their original cancellation.

  • Q.
    Does all municipal (City, County, Federal, and Other State) service get reflected in my Parking service date.
    A.

    Only State service is reflected in your parking service date. All other government service is disqualified. However, all State service including time served in hourly, provisional status, or on leave is reflected in your service date.

  • Q.
    How can I get to my State vehicle without access to the lot the vehicle is parked in?
    A.

    Agencies are offered the opportunity to purchase Special Use passes designed to address this situation. In the event that an employee needs to access a lot where a State vehicle is located, a special use pass will grant you access and will serve as your permit for the day. Fleet vehicles will have access automatically through the permitting process. These two access instruments provide employees with the ability to access State vehicles and accommodate their personal vehicle.

  • Q.
    How do I cancel my permit and payroll deduction?
    A.

    Please use the Payroll Authorization/Cancellation for Parking Request Form to initiate the cancellation process.

  • Q.
    What if my agency or other information is wrong in my profile?
    A.

    If the information in your profile is incorrect or is outdated, please notify OGS Parking via email at parking.management@ogs.ny.gov. Depending on the nature of the problem, we may be able to update your information quickly.

  • Q.
    I’m an OSC employee and want to park in the 110 Garage. How does it work?
    A.

    Only OSC employees are eligible to park in the 110 State Street Garage. In your EPP, all employees should see a 110 State Street Garage (OSC only) option. OGS will manage permitting in the same fashion as all other lots.

  • Q.
    I’m not an OSC employee but want to park in the 110 Garage. How does it work?
    A.

    Only OSC employees are eligible to park in the 110 State Street Garage. While all employees may see 110 State Garage as an option in the preferred lot list, only OSC employees will be contacted for permitting

  • Q.
    I’m a 110 carpooler or I want to be in a carpool for 110 State Street.
    A.

    Please contact OSC parking management directly for assistance. Please note that only OSC employees may compete for 110 carpool permits.

  • Q.
    Does selection of a different lot as my preference cancel my current permit?
    A.

    No and please note that OGS envisions offering new parking opportunities regularly. There are no limits on the number of the times an employee may obtain a different permit nor the number of times they change their preference in their EPP.

  • Q.
    Once I get a permit in this new system, how many more times can I change lots?
    A.

    There is no limit on how many times you can change your preference on your Employee Parking Profile or how many times you can accept a permit award based on your selection.

  • Q.
    Why did the Status Report change?
    A.

    The Status Report (SR) reports the estimated parking service date required to obtain a permit in a given lot based on the Employee Parking Profiles completed at the time the Status Report is created. It will change frequently as employee preferences change. We urge patrons to visit and re-visit the Status Report when OGS announces that permits are available.

  • Q.
    I got into my employee parking profile but don’t see a parking service date listed. What do I do?
    A.

    It’s possible that our overnight process hasn’t updated your profile yet. Please wait 72 hours after completing your profile. If you’re Parking Service Date still doesn’t appear, please email parking.management@ogs.ny.gov for further assistance.

  • Q.
    What does the word ‘BASE’ or letters ‘BS’ mean that I see next to my parking preference?
    A.

    ‘BASE’ or the letters “BS” are simply intended to distinguish individual permits from carpool permits. If the employee’s intent is to choose a standard, individual permit in a given parking facility (Ex. East Garage would appear as ‘EPGBS’), then he or she has successfully completed the process by making this selection and there is no cause for additional action.

    Please also note the email you receive confirming completion of the Employee Parking Profile may also include the phrase ‘BASE’ or acronym ‘BS’.

  • Q.
    Does my service with HRI, EFC, ESDC, HTFC, HRVG, or NHT count as eligible service for my Parking Service Date?
    A.

    Yes, however it is possible that this service will not be reflected right away in the Parking Service Date (PSD) you see listed in your Employee Parking Profile. As a result, we encourage employees who wish to inquire about their Parking Service Date to complete the Parking Service Date inquiry tool using the link below:

    http://parking.ogs.ny.gov/parking-service-date-inquiry

    Please note that employees are strongly encouraged to consult with their agency HR offices before completing the tool. In addition, documentation in support of a PSD inquiry is required.

    Please also note that it may take several weeks to reconcile parking service date inquiries but once received, OGS Parking will respond to you directly.

For employees who already have parking

  • Q.
    What if I am happy where I park and do not want to change?
    A.

    If you are happy with your current parking,  there is no need to change. The only thing you need to do is review your employee parking profile (EPP) online and select 'I choose to stay in my current parking'. Then you’re done!  If you ever want to change your parking in the future, you can login to the system and update your EPP any time, 24/7. 

     

  • Q.
    How does the parking system work?
    A.

    The OGS employee parking system is centrally managed through an online tool called the employee parking profile (EPP) which is used to record employee preferences. On announced dates, OGS will generate call rosters in lots where permits are available and extend permit offers to employees with the first employee offers being issued to those with the most accumulated State service.

  • Q.
    What if I move to another agency?
    A.

    The parking system allows you to keep your current parking permit if you switch between state agencies. If your new position requires a change in building location, you can update your lot preference inside your employee parking profile.

  • Q.
    How do I know if I have enough time in state service to be eligible for my preferred lot?
    A.

     You will not know the amount of time in state service you will need to be eligible for your preferred lot until OGS posts the Status Report which will list projected minimum service dates needed to secure a permit in each lot. Each time the Status Report is updated, employees may update their lot preference to pursue the parking they want as many times as they like.

    It is important to note that  projected parking service dates will change often as applicants update their EPP parking preferences. OGS will update the Status Report on an announced schedule and employees are encouraged to check back frequently and change their parking preference as appropriate. If you are an employees who prioritizes getting any parking over a specific lot, OGS strongly encourages you to select a lot that you have more than enough service to acquire a permit in. The riskier the selection, the less likely an employee is to obtain a permit.

  • Q.
    How will permits be assigned ?
    A.

    All permits available for general parking will be awarded by patron preference and parking service date.  The individuals with the oldest parking service dates will be offered permits first in the lots they select, based on availability.

  • Q.
    Can I request a change to my parking assignment ?
    A.

    Yes, using their Employee Parking Profile employees can change their preference at any time, however changes may not be reflected for up to two business days.

  • Q.
    How do I apply for a new or different parking spot?
    A.

    Through the Employee Parking Profile, all downtown employees have an opportunity to compete for the parking of their choice.

  • Q.
    What are the parking fees for each lot?
    A.

    Parking fees are assigned based on the type of lot and are collected via payroll deduction. Please click here for specific rate information.

  • Q.
    I have a motorcycle, how do I park?
    A.

    You can use your employee parking profile (EPP) to indicate that you would like to permit your motorcycle as one of your approved vehicles. Simply log on to your EPP and input your motorcycle license plate where prompted. Please note motorcycle-only permits are no longer available.

  • Q.
    As an hourly worker, am I eligible for OGS Parking ?
    A.

    YES.  If you work in one of the Downtown Buildings listed under work location in the EPP, you are eligible for parking based on your based on your parking service date.

  • Q.
    How do I cancel my permit and payroll deduction?
    A.

    Please use the Payroll Authorization/Cancellation for Parking Request Form to initiate the cancellation process.

  • Q.
    Does selection of a different lot as my preference cancel my current permit?
    A.

    No and please note that OGS envisions offering new parking opportunities regularly. There are no limits on the number of the times an employee may obtain a different permit nor the number of times they change their preference in their EPP.

  • Q.
    Once I get a permit in this new system, how many more times can I change lots?
    A.

    There is no limit on how many times you can change your preference on your Employee Parking Profile or how many times you can accept a permit award based on your selection.

  • Q.
    Why did the Status Report change?
    A.

    The Status Report (SR) reports the estimated parking service date required to obtain a permit in a given lot based on the Employee Parking Profiles completed at the time the Status Report is created. It will change frequently as employee preferences change. We urge patrons to visit and re-visit the Status Report when OGS announces that permits are available.

  • Q.
    What does the word ‘BASE’ or letters ‘BS’ mean that I see next to my parking preference?
    A.

    ‘BASE’ or the letters “BS” are simply intended to distinguish individual permits from carpool permits. If the employee’s intent is to choose a standard, individual permit in a given parking facility (Ex. East Garage would appear as ‘EPGBS’), then he or she has successfully completed the process by making this selection and there is no cause for additional action.

    Please also note the email you receive confirming completion of the Employee Parking Profile may also include the phrase ‘BASE’ or acronym ‘BS’.

For employees who have never had parking

  • Q.
    How does the parking system work?
    A.

    The OGS employee parking system is centrally managed through an online tool called the employee parking profile (EPP) which is used to record employee preferences. On announced dates, OGS will generate call rosters in lots where permits are available and extend permit offers to employees with the first employee offers being issued to those with the most accumulated State service.

  • Q.
    How do I know if I have enough time in state service to be eligible for my preferred lot?
    A.

     You will not know the amount of time in state service you will need to be eligible for your preferred lot until OGS posts the Status Report which will list projected minimum service dates needed to secure a permit in each lot. Each time the Status Report is updated, employees may update their lot preference to pursue the parking they want as many times as they like.

    It is important to note that  projected parking service dates will change often as applicants update their EPP parking preferences. OGS will update the Status Report on an announced schedule and employees are encouraged to check back frequently and change their parking preference as appropriate. If you are an employees who prioritizes getting any parking over a specific lot, OGS strongly encourages you to select a lot that you have more than enough service to acquire a permit in. The riskier the selection, the less likely an employee is to obtain a permit.

  • Q.
    How will permits be assigned ?
    A.

    All permits available for general parking will be awarded by patron preference and parking service date.  The individuals with the oldest parking service dates will be offered permits first in the lots they select, based on availability.

  • Q.
    Can I request a change to my parking assignment ?
    A.

    Yes, using their Employee Parking Profile employees can change their preference at any time, however changes may not be reflected for up to two business days.

  • Q.
    How do I apply for a new or different parking spot?
    A.

    Through the Employee Parking Profile, all downtown employees have an opportunity to compete for the parking of their choice.

  • Q.
    What are the parking fees for each lot?
    A.

    Parking fees are assigned based on the type of lot and are collected via payroll deduction. Please click here for specific rate information.

  • Q.
    How does payroll deduction work?
    A.

    All patrons are required to use payroll deduction to remit payment for parking fees. Payroll deduction is included in your EPP including terms and conditions. No additional paper work is required as long as you can access and complete your EPP. 

  • Q.
    I have a motorcycle, how do I park?
    A.

    You can use your employee parking profile (EPP) to indicate that you would like to permit your motorcycle as one of your approved vehicles. Simply log on to your EPP and input your motorcycle license plate where prompted. Please note motorcycle-only permits are no longer available.

  • Q.
    As an hourly worker, am I eligible for OGS Parking ?
    A.

    YES.  If you work in one of the Downtown Buildings listed under work location in the EPP, you are eligible for parking based on your based on your parking service date.

  • Q.
    I’m a new parker, how do I get into the system?
    A.

    All employees working in Downtown Albany Buildings can complete an employee parking profile (EPP) by going to the OGS website regardless of your previous parking status.  A NYSEmplID is required to complete the EPP.

  • Q.
    How do I cancel my permit and payroll deduction?
    A.

    Please use the Payroll Authorization/Cancellation for Parking Request Form to initiate the cancellation process.

  • Q.
    Does selection of a different lot as my preference cancel my current permit?
    A.

    No and please note that OGS envisions offering new parking opportunities regularly. There are no limits on the number of the times an employee may obtain a different permit nor the number of times they change their preference in their EPP.

  • Q.
    Once I get a permit in this new system, how many more times can I change lots?
    A.

    There is no limit on how many times you can change your preference on your Employee Parking Profile or how many times you can accept a permit award based on your selection.

  • Q.
    Why did the Status Report change?
    A.

    The Status Report (SR) reports the estimated parking service date required to obtain a permit in a given lot based on the Employee Parking Profiles completed at the time the Status Report is created. It will change frequently as employee preferences change. We urge patrons to visit and re-visit the Status Report when OGS announces that permits are available.

  • Q.
    What does the word ‘BASE’ or letters ‘BS’ mean that I see next to my parking preference?
    A.

    ‘BASE’ or the letters “BS” are simply intended to distinguish individual permits from carpool permits. If the employee’s intent is to choose a standard, individual permit in a given parking facility (Ex. East Garage would appear as ‘EPGBS’), then he or she has successfully completed the process by making this selection and there is no cause for additional action.

    Please also note the email you receive confirming completion of the Employee Parking Profile may also include the phrase ‘BASE’ or acronym ‘BS’.

For new state employees

  • Q.
    Where do I park on my first day?
    A.

    Welcome, you have a few options. If your agency has not offered accommodation, you can park in one of the OGS operated visitor lots and pay the prevailing rate until you are issued an NYS Emplid and can complete a profile. Your supervisor/HR office should be able to assist you in this process. You can also apply through your hiring agency for the New Employee Temporary Parking Program. This program allows new employees brand new to State service to park in one of the commuter lots until they acquire their NYS Emplid and complete a profile. Simply fill out this form and have it approved by your agency and send on to OGS for processing. Please note there are limits on the number of renewals as it should only take a brand new employee a maximum of 3 pay periods to get their NYS Emplid.

General

  • Q.
    What if I am happy where I park and do not want to change?
    A.

    If you are happy with your current parking,  there is no need to change. The only thing you need to do is review your employee parking profile (EPP) online and select 'I choose to stay in my current parking'. Then you’re done!  If you ever want to change your parking in the future, you can login to the system and update your EPP any time, 24/7. 

     

  • Q.
    How does the parking system work?
    A.

    The OGS employee parking system is centrally managed through an online tool called the employee parking profile (EPP) which is used to record employee preferences. On announced dates, OGS will generate call rosters in lots where permits are available and extend permit offers to employees with the first employee offers being issued to those with the most accumulated State service.

  • Q.
    I don’t have an N-Number or NYS EmpID, how do I complete my profile?
    A.

    If you work for HRI, HTFC, ESDC, NHT, HRVG or EFC, your agency has a separate portal for you to enter and complete the Employee Parking Profile. The link for this profile is: https://online.ogs.ny.gov/EmployeeParkingProfilealt/. You are  in no way disadvantaged by not having an N-number and will compete equally with all other State employees. If you’re having trouble accessing the profile, please contact your Agency Parking Coordinator who should be able to offer additional guidance.

  • Q.
    How do I access and verify my employee parking profile?
    A.

    It’s easy! 
    Click on the “Access My Employee Parking Profile” button to the right of this screen and you will be prompted through the system. Have your NYS Employee ID number (found on your paystub), driver’s license number and license plate numbers ready before you begin.

    Once in, you may update your preferred lot choice, edit license plates associated with your permit, authorize payroll deductions, and update contact information.

  • Q.
    What if I move to another agency?
    A.

    The parking system allows you to keep your current parking permit if you switch between state agencies. If your new position requires a change in building location, you can update your lot preference inside your employee parking profile.

  • Q.
    What does "parking service date" mean?
    A.

    The parking service date displayed in your employee parking profile is your length of time in state service and the standard OGS will use to determine permit priority. All time served with the State, including leaves, as well as hourly and provisional status, is included in your parking service date. Please be aware, however, that your parking service date will be adjusted to exclude separations from State service of more than one year

  • Q.
    What if I think my parking service date is wrong?
    A.

    If you feel your parking service date does not adequately reflect your time in state service, please consult your agency HR office for further discussion.  After you’ve consulted with your HR office, please complete the Parking Service Date verification tool on the OGS Parking website.  Please be sure to attach required supporting documentation. Please note, inquiries will not be reviewed without supporting documentation.

  • Q.
    How do I know if I have enough time in state service to be eligible for my preferred lot?
    A.

     You will not know the amount of time in state service you will need to be eligible for your preferred lot until OGS posts the Status Report which will list projected minimum service dates needed to secure a permit in each lot. Each time the Status Report is updated, employees may update their lot preference to pursue the parking they want as many times as they like.

    It is important to note that  projected parking service dates will change often as applicants update their EPP parking preferences. OGS will update the Status Report on an announced schedule and employees are encouraged to check back frequently and change their parking preference as appropriate. If you are an employees who prioritizes getting any parking over a specific lot, OGS strongly encourages you to select a lot that you have more than enough service to acquire a permit in. The riskier the selection, the less likely an employee is to obtain a permit.

  • Q.
    How will permits be assigned ?
    A.

    All permits available for general parking will be awarded by patron preference and parking service date.  The individuals with the oldest parking service dates will be offered permits first in the lots they select, based on availability.

  • Q.
    Can I request a change to my parking assignment ?
    A.

    Yes, using their Employee Parking Profile employees can change their preference at any time, however changes may not be reflected for up to two business days.

  • Q.
    How do I apply for a new or different parking spot?
    A.

    Through the Employee Parking Profile, all downtown employees have an opportunity to compete for the parking of their choice.

  • Q.
    What are the parking fees for each lot?
    A.

    Parking fees are assigned based on the type of lot and are collected via payroll deduction. Please click here for specific rate information.

  • Q.
    What if I am offered a space in my preferred lot and turn it down?
    A.

    In an effort to maximize opportunity for all downtown employees, the new system includes a declination policy. Employees may decline their preferred lot once in a six month period. Upon a second declination, employees will be unable to compete for the lot they have declined for 6 months, but may pursue parking elsewhere. Employees are encouraged to change their preference to a different lot after they have declined their current preference.

  • Q.
    Does OGS have any carpool programs available?
    A.

    Yes, please click on this link for more information.

  • Q.
    I have a motorcycle, how do I park?
    A.

    You can use your employee parking profile (EPP) to indicate that you would like to permit your motorcycle as one of your approved vehicles. Simply log on to your EPP and input your motorcycle license plate where prompted. Please note motorcycle-only permits are no longer available.

  • Q.
    How do I get into the system?
    A.

    All employees working in a downtown Albany building can complete an Employee Parking Profile (EPP) by going to the OGS website.  A NYSEmplID is required to complete the EPP. Contact your agency human resources representative to expedite receiving your NYSEmpID.

  • Q.
    I’m a non-state employee and can’t access my profile. What are my options?
    A.

    Non-State employees are unable to compete with State employees for parking in the new system. However, a new non-State employee parking policy has been developed in conjunction with re-launch. Please call Parking Management at 474-8118 for further assistance.

  • Q.
    As an hourly worker, am I eligible for OGS Parking ?
    A.

    YES.  If you work in one of the Downtown Buildings listed under work location in the EPP, you are eligible for parking based on your based on your parking service date.

  • Q.
    As a Contract Employee, am I eligible for OGS Parking ?
    A.

    Contract employees cannot compete with state employees for OGS Parking. A non state employee parking policy was developed in conjunction with relaunch. Please call Parking Management at 474-8118 for further assistance.

  • Q.
    I don’t have access to a computer, what should I do?
    A.

    A paper employee parking profile (EPP) is available here. Once completed, employees should forward the Employee Parking Profile Paper Proxy form to their agency parking coordinator who will forward to OGS. Please note that completion of this form authorizes OGS Parking to change your preference in the future when you tell us which means you should only need to complete the paper form once. In addition, also important to note that completion of the paper form does not authorize payroll deduction. Once a permit is issued, the employee will still be required to complete the Payroll Authorization/Cancellation for Parking Request Form.

  • Q.
    What is my Parking Service Date?
    A.

    In order to apply a single standard for permitting across all agencies downtown, the parking service date was created in conjunction with Civil Service. This date reflects the first day a State employee was added to the payroll. The only instance in which an employee’s parking service date will differ from his or her original hire date is to account for separations from State service of more than one year. All approved leaves are included as well as all hourly, provisional, and time served under voluntary work reduction status. For further detail, please visit our website or ask for clarification through your agency HR office.

  • Q.
    I was on leave (maternity, military, etc.)/returning from probation, how can I get parking?
    A.

    All employees going on approved maternity and military leave are guaranteed the parking they have obtained when they return as long as leave does not result in separation. In addition, employees returning to agencies during their probationary period are also guaranteed the parking they were issued at the time of their original cancellation.

  • Q.
    How can I get to my State vehicle without access to the lot the vehicle is parked in?
    A.

    Agencies are offered the opportunity to purchase Special Use passes designed to address this situation. In the event that an employee needs to access a lot where a State vehicle is located, a special use pass will grant you access and will serve as your permit for the day. Fleet vehicles will have access automatically through the permitting process. These two access instruments provide employees with the ability to access State vehicles and accommodate their personal vehicle.

  • Q.
    I don’t want to be payroll deducted.
    A.

    The only method State employees have to remit payment to OGS for parking fees is through payroll deduction which is a feature in the EPP.

  • Q.
    What are the boundaries of downtown Albany?
    A.

    The boundaries are defined by the following work locations. If your work location is listed, it is considered within the downtown Albany geographic parking boundaries.

    Downtown Albany Work Locations
    110 State Street
    146 State Street

    40 Steuben Street

    55 Elk Street

    625 Broadway

    90 State Street

    Agency Building 1

    Agency Building 2

    Agency Building 3

    Agency Building 3

    Agency Building 4

    Alfred E. Smith SOB 

    Capitol

    Concourse

    Corning Tower

    Court of Appeals

    Cultural Education Center

    Education Building

    Executive Mansion

    Hampton Plaza

    Health Labs

    Legislative Office Building

    One Commerce Plaza

    P1 Level - Empire State Plaza

    P2 Level - Empire Stat Plaza

    Riverfront Pump Station

    Robert Abrams Building for Law and Justice

    Steam Plant

    Swan Street Building

    Ten Eyck SOB

    The Egg

     

  • Q.
    How do I cancel my permit and payroll deduction?
    A.

    Please use the Payroll Authorization/Cancellation for Parking Request Form to initiate the cancellation process.

  • Q.
    What if my agency or other information is wrong in my profile?
    A.

    If the information in your profile is incorrect or is outdated, please notify OGS Parking via email at parking.management@ogs.ny.gov. Depending on the nature of the problem, we may be able to update your information quickly.

  • Q.
    I’m not an OSC employee but want to park in the 110 Garage. How does it work?
    A.

    Only OSC employees are eligible to park in the 110 State Street Garage. While all employees may see 110 State Garage as an option in the preferred lot list, only OSC employees will be contacted for permitting

  • Q.
    Does selection of a different lot as my preference cancel my current permit?
    A.

    No and please note that OGS envisions offering new parking opportunities regularly. There are no limits on the number of the times an employee may obtain a different permit nor the number of times they change their preference in their EPP.

  • Q.
    Once I get a permit in this new system, how many more times can I change lots?
    A.

    There is no limit on how many times you can change your preference on your Employee Parking Profile or how many times you can accept a permit award based on your selection.

  • Q.
    Why did the Status Report change?
    A.

    The Status Report (SR) reports the estimated parking service date required to obtain a permit in a given lot based on the Employee Parking Profiles completed at the time the Status Report is created. It will change frequently as employee preferences change. We urge patrons to visit and re-visit the Status Report when OGS announces that permits are available.

  • Q.
    I got into my employee parking profile but don’t see a parking service date listed. What do I do?
    A.

    It’s possible that our overnight process hasn’t updated your profile yet. Please wait 72 hours after completing your profile. If you’re Parking Service Date still doesn’t appear, please email parking.management@ogs.ny.gov for further assistance.

  • Q.
    How do I apply for a new carpool?
    A.

    It’s easy! If you are the carpool leader, fill out the New Carpool Permit Application. In order to complete this form you will need to know your NYS Employee ID. You will also need the following information for your carpool members:  name , NYS Employee ID, phone number, and email address. Once we receive this information, OGS will contact the carpool leader to give instructions on the final steps for the new carpool application process. For more information please go here.

  • Q.
    What does the word ‘BASE’ or letters ‘BS’ mean that I see next to my parking preference?
    A.

    ‘BASE’ or the letters “BS” are simply intended to distinguish individual permits from carpool permits. If the employee’s intent is to choose a standard, individual permit in a given parking facility (Ex. East Garage would appear as ‘EPGBS’), then he or she has successfully completed the process by making this selection and there is no cause for additional action.

    Please also note the email you receive confirming completion of the Employee Parking Profile may also include the phrase ‘BASE’ or acronym ‘BS’.

Medical Parking

  • Q.
    How are medical parking permits managed?
    A.

    Medical parking permits are issued to employees who have completed an application form, and submit a written statement from their doctor.  Forms may be obtained from, and submitted to Agency Parking Coordinators.  All Medical Parking applications are reviewed by the OGS Medical Parking Review Committee, and some applicants may be required to have an interview with an Employee Health Services Nurse.  Spaces are assigned on a case by case basis.

  • Q.
    How do I apply for medical parking?
    A.

    Applicants for Medical Parking should contact their Agency Parking Coordinator to obtain the two (2) forms necessary to apply for medical parking.  Applicants must complete Part1 & 3 (a large white envelope) and have Part 2 completed by their medical provider.  Applicants then put the completed Part 2, along with any appropriate medical documentation into the Application Envelope, SEAL IT, and submit it to their Agency Parking Coordinator who will forward it to OGS Parking.  Applicants will be contacted directly by OGS Parking as to the status of their application, and may be required to have an interview with an Employee Health Services Nurse. In these cases EHS will reach out to the applicant to set an interview.

  • Q.
    Does my blue tag I got through my local magistrate mean I get OGS Medical Parking
    A.

    No, blue tags are not accepted in OGS permitted employee parking facilities. Employees must apply for, and be granted an OGS issued Medical Parking permit to park in these locations. Holders of blue handicapped tags may park in medical reserved spaces in the Visitor Lots, but not in OGS permitted lots or spaces.

  • Q.
    If have a Medical Parking Permit, can I compete through the Employee Parking Profile (EPP) process?
    A.

    Yes, but only within 60 days of the expiration date of your Medical Parking Permit. Medical Parking permits holders can choose a lot preference on their EPP and compete for the parking of their choice based on their Parking Service Date. However, if you are awarded a service based permit you must surrender your Medical Permit, and your right to return to your previously held permit. 

  • Q.
    What steps do I need to take to obtain Medical Parking Permit?
    A.

    Applicants who have not already, must first complete an Employee Parking Profile (EPP) before obtaining a Medical parking permit. Medical hang tag distribution will be managed by OGS and the patron directly.

  • Q.
    Does my Medical Parking Permit provide me the right to park in a medical reserved space?
    A.

    No. There is an important distinction between reserved and non-reserved medical permits. Only applicants approved for reserved medical parking can park in medical reserved spaces, which are assigned by number and provided to specific permit holders. If you are not provided a reserved space number you have not been permitted to park in a medically reserved space, and can utilize a parking space in the general parking area of your assigned location.  

  • Q.
    What if I am not satisfied with my Medical Parking Accommodation?
    A.

    An appeal process has been created, and OGS has established a Medical Parking Permit Appeals Committee made up of senior managers at OGS and Employee Health Service, who will review appeals.  Applicants wishing to file an appeal must submit a second application package including ADDITIONAL documentation from their medical provider to justify their request.

  • Q.
    If I have a reserved Medical Parking Permit and choose to compete through the Employee Parking Profile (EPP) process, will I get a reserved space?
    A.

    No. All permits awarded through the Employee Parking Profile (EPP) process are "unreserved" spaces in the assigned lot. Medical parking permit holders who do not wish to compete should choose "I choose to stay in my current lot" on their EPP.

  • Q.
    What happens when my Medical Parking Permit expires?
    A.

    OGS Parking will notify medical parking permit holders one month prior to the expiration of their permit, at which time they may submit another application, (with documentation) for an extension, or return to their former parking permit location.

  • Q.
    If I have a Medical Parking Permit can I compete to upgrade my “fallback” or standard permit while in medical status?
    A.

    No. There is not mechanism by which a medical permittee can compete to change their fallback or permanent parking permit while maintaining their medical parking status.

Parking Service Date (length of state service)

  • Q.
    What does "parking service date" mean?
    A.

    The parking service date displayed in your employee parking profile is your length of time in state service and the standard OGS will use to determine permit priority. All time served with the State, including leaves, as well as hourly and provisional status, is included in your parking service date. Please be aware, however, that your parking service date will be adjusted to exclude separations from State service of more than one year

  • Q.
    What if I think my parking service date is wrong?
    A.

    If you feel your parking service date does not adequately reflect your time in state service, please consult your agency HR office for further discussion.  After you’ve consulted with your HR office, please complete the Parking Service Date verification tool on the OGS Parking website.  Please be sure to attach required supporting documentation. Please note, inquiries will not be reviewed without supporting documentation.

  • Q.
    How is my Parking Service Date determined?
    A.

    Each parking applicant will be assigned a parking service date, which will be used only for parking purposes.  For most people their original hire date to state service will be their parking service date.  All leaves count, and the only service that does not count are separations from state service of one year or longer.

  • Q.
    As an hourly worker, am I eligible for OGS Parking ?
    A.

    YES.  If you work in one of the Downtown Buildings listed under work location in the EPP, you are eligible for parking based on your based on your parking service date.

  • Q.
    What is my Parking Service Date?
    A.

    In order to apply a single standard for permitting across all agencies downtown, the parking service date was created in conjunction with Civil Service. This date reflects the first day a State employee was added to the payroll. The only instance in which an employee’s parking service date will differ from his or her original hire date is to account for separations from State service of more than one year. All approved leaves are included as well as all hourly, provisional, and time served under voluntary work reduction status. For further detail, please visit our website or ask for clarification through your agency HR office.

  • Q.
    Does all municipal (City, County, Federal, and Other State) service get reflected in my Parking service date.
    A.

    Only State service is reflected in your parking service date. All other government service is disqualified. However, all State service including time served in hourly, provisional status, or on leave is reflected in your service date.

  • Q.
    I got into my employee parking profile but don’t see a parking service date listed. What do I do?
    A.

    It’s possible that our overnight process hasn’t updated your profile yet. Please wait 72 hours after completing your profile. If you’re Parking Service Date still doesn’t appear, please email parking.management@ogs.ny.gov for further assistance.

  • Q.
    Does my service with HRI, EFC, ESDC, HTFC, HRVG, or NHT count as eligible service for my Parking Service Date?
    A.

    Yes, however it is possible that this service will not be reflected right away in the Parking Service Date (PSD) you see listed in your Employee Parking Profile. As a result, we encourage employees who wish to inquire about their Parking Service Date to complete the Parking Service Date inquiry tool using the link below:

    http://parking.ogs.ny.gov/parking-service-date-inquiry

    Please note that employees are strongly encouraged to consult with their agency HR offices before completing the tool. In addition, documentation in support of a PSD inquiry is required.

    Please also note that it may take several weeks to reconcile parking service date inquiries but once received, OGS Parking will respond to you directly.